About Us

The right products at a great price. Backed by local service and advanced technology. That's the One difference. 

One Communications is the largest privately-held regional provider of telecommunications services in the United States. With over 2,000 employees and $800M in annual revenue, we serve 160,000 small and mid-sized business customers in 18 states across the Northeast, Mid-Atlantic and Upper Midwest, plus the District of Columbia. Through our facilities-based IP network and customer-focused approach, we deliver the right products and services at a great price to help your business communicate, save and grow.

One set of products. Solutions to meet your unique needs.
From local, long distance and VoIP services, to Internet, Web and converged IP VPN solutions — that scale from T1 to DS3 — our products include everything you would expect from a premier telecommunications provider. Run on our resilient, fully-owned, IP-based network, our products and services deliver the high quality and reliability that you demand to keep your business running smoothly.

Real Value. Delivered.
At One Communications, our philosophy is simple: we make it easy for you to buy the right telecommunications solutions and put them to work for your business — delivering the greatest possible value for your telecommunications investment. Your solution will be tailored to the exact needs of your business — so you’ll get all the services you need, and never pay for ones you don’t. All backed by a higher level of personal attention and service.

One Team.
Whether you have a simple question or a complex business challenge — before, during, and after your purchase — we're here to help you get the answers you need. You’ll have your own point person — a local communications expert, backed by a Team of One: people throughout our organization who are dedicated to meeting your needs and the needs of your business.

Local focus. Local presence.
One Communications invests both human and financial resources as part of our commitment to local markets. In fact, we’ve made a significant investment to build and maintain a facilities-based network in each of the markets we serve, which allows us to deli ver superior products and services. We also maintain a local sales office and technical support in each market — even our call centers are all within our footprint. We work with you face-to-face and respond more quickly to your needs. We bring jobs and a spirit of community involvement to each of the markets we serve.

Robust network. Reliable services. 
One Communications operates a vast, next generation network architected on an IP core which uses nearly 11,000 route miles of fiber to interconnect more than 700 collocation sites. This density, combined with advanced network technologies, enables us to deliver innovative solutions that help you make the most of your telecommunications investment. We also deliver peace of mind, thanks to 24/7 proactive monitoring by our state-of-the-art Network Operations Center. In fact, many issues are identified and rectified before our customers even know they exist.

One Connect.
Our online customer portal gives you simple, secure, anytime access to your accounts. It’s a powerful tool that lets you view all your billing accounts in a single window, download current or past invoices, examine your usage patterns and uncover cost savings, track order and repair status and generate detailed reports right from your computer desktop.

Get it all. From one company.
One Communications.

Contact us to learn how One can help your business communicate, save and grow.

Find out more about our products and services.

Learn how our network delivers the reliability you demand to keep your business running.