Our Customers

More than 160,000 business customers Expect more from One^® every day. Our unwavering commitment to customer satisfaction is not just an empty promise - it's the way we do business each and every day. And it's why we are able to offer a level of personal attention and service that the big ILECs just don't deliver. Don't just take our word for it - read what our customers have to say about us.

One Communications company customers:

"Managing the telecommunications services for the Philadelphia 76ers, Flyers, Phantoms and Kixxs takes some juggling. Pulling my service away from a well-known service provider was a little scary BUT…One Communications proved to be everything that my account management team promised! I’m 100% satisfied, no I'm 1000% satisfied with your professionalism, responsiveness, pricing and dedication to my account. As my company continues to grow I look forward to taking you along with me."

Shirley Posey, Dir. of Telecom
Wachovia Complex
Philadelphia, PA

"Many businesses claim to give you great service…One Communications actually delivers it. I have always found your service to be first rate, reaction times immediate, and communications free-flowing. We always know the status of a new service order or a trouble ticket. Keep up the good work!"

Raymond Battoletti, VP & CFO
Panera Bread Company
Columbus, OH

"We chose One Communications over Verizon because you had a local presence, and offered us the competitive pricing and personal attention we demanded. Since then, we feel our relationship has evolved into a true partnership. Additionally, I can confidently say that in terms of availability, quality and reliability, our product needs have not only been met, but exceeded – at exceptionally competitive rates."

Robert Harms, CFO
Western Division FCU
Williamsville, NY

"We’ve been a customer of Choice One, now One Communications, since 2001. When we first switched to One, we did so for one overwhelming reason–price. While the cost savings has been great, the excellent customer service, short response times and reliable service have truly exceeded our expectations. Thank you for living up to your promise and keep up the great work!"

Eric DeLong, IT Director
Town of Windham
Windham, NH

"One Communications provides Philadelphia Soul football with reliable telecom service, as well as exceptional customer service. They wisely have their sights set on a long-term relationship and constantly seek ways to strengthen our corporate partnership."

Rich Lisk, General Manager
Philadelphia Soul
Philadelphia, PA

"I wanted to let you know what a pleasure it is to deal with One Communications. Previously we had worked with another carrier, and you are simply head and shoulders above them on all levels – customer service, responsiveness, ease of reading the bills, and price.

When we selected One Communications, the decision was largely based on price. Yet, we had a good feeling about you and your organization. You’ve proven this to be true because I now believe we have the best plans to service our needs at the best price."

Linda Wilbur, Controller
Reed Eye Associates
Pittsford, NY

"I am writing to commend you and your employees on the excellent service we’ve been receiving since signing up with your company. We have found that One Communications is more responsive to our needs and provides higher quality service than Verizon, our previous provider. In fact, more than just a vendor, One Communications is our business partner. By providing quality service at a competitive price, it allows us to accomplish our business objectives in a cost-efficient manner."

Jim Nelson, VP
Mid-City Supply, Co.
Elkhark, IN

"Somebody asked me the other day how we liked working with One Communications. I told them it was a no-brainer because I can make one phone call for a quick response. We’re 110% satisfied with the level of service and how the One team responds professionally and in a timely manner."

Ted Bieryla, Network Administrator
Eagle Warranty Corp.
Eynon, PA 

"We came to One Communications because we were promised better pricing and savings. We now enjoy our relationship for those reasons, of course, but also because of the great service you provide."

Kimberly Maturo, Office Manager
The Hearth at Gardenside
Branford, CT

"I've found that One Communications can handle any need that arises at my company, from voice mail to high speed T1 lines. And of course, all those benefits wouldn't matter if your prices were too high. I've found your rates are extremely competitive. Thanks again for all your hard work."

Jeff Simon, Vice-President
Simco Management Corporation
Girard, OH

"Several years ago, we selected One Communications based on the services available, the professionalism of your representatives, response to service calls, and most importantly, costs. Our original vendor provided good service, but their costs were considerably higher than One Communications."

 Concetta D. Reilsono, Vice President
ACHIEVA
Pittsburgh, PA

"After our business was hit by lightning, we didn’t even realize we were down until the technician showed up at our offices. They came in and had us back up and running in no time. It’s nice to know we have One Communications proactively monitoring our circuits."

Greg Coleman, Asst. General Manager
Trenton Thunder
Trenton, NJ

"When we first switched from Verizon to One Communications, our decision was based largely on the cost savings you offered. Since that time, you have consistently proven that you offer much more than affordable service—you stand behind your service with excellent customer care. Thank you for taking such good care of us!"

Debra Thaler, Office Manager
Cadec Global, LLC
Manchester, NH