Network
Our dense, facilities-based network allows us to deliver reliable services and innovative solutions for your business.
We operate a robust, next-generation network architected on a meshed IP core, with 11,000 route miles of fiber and more than 700 collocation sites—creating a unique footprint that extends throughout the Northeast, Mid-Atlantic and Upper Midwest regions of the United States.
But with this vast network comes a major commitment to our local markets. In fact, we make a significant investment to build and maintain a facilities-based network in every one we serve, which allows us to deliver reliable, high-quality products and services. And thanks to our network density—combined with advanced network technologies—we can tailor a customized solution to meet the specific needs of your business.
In addition, we proactively monitor and upgrade our network to respond to the needs of our customers, incorporate new technologies, and deliver the most advanced telecommunications solutions. Our recently deployed, next-generation IP network includes:
- Next-generation Metaswitch VoIP-based switches in a distributed architecture with geographic redundancy. This means that in the rare event that a network component fails, call processing seamlessly switches over to other working components and your service continues uninterrupted.
- Redundant pairs of routers at each site connected through diverse paths to multiple core IP routers. This means your voice and data IP packets can reliably flow across, and off, any part of our network—even if a router or connection should fail.
Backbone
- Partnerships with industry-leading equipment providers.
- IP network based on Cisco technologies supporting multiple Cisco Powered Program services.
- Fully fiber-based backbone, using SONET and DWDM
- Meshed high-speed optical network supporting future growth
- Peering with multiple Tier 1 ISPs at Gigabit Ethernet or larger levels, ensuring reliability, speed and throughput
- Fully redundant hardware
- Established fail-over mechanisms
- Multiple, self-healing paths
- Network monitored by 24/7 Network Operations Center
- Low latency network optimized for high-speed applications
- Supports industry-leading SLAs for availability, latency and packet loss
- Presence in key Carrier hotels
Security
- Wholly-owned private network
- Multiple-level locked facilities
- 24/7 security personnel
Fire Protection
- FM-200 installed at all regional switching centers
Power Conditioning/Backup
- Commercial Power
- Diesel generator backup with auto transfer
- AC/DC power
- Fully conditioned environment
- UPS backup
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