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Call Forwarding - Remote Access

Call Forwarding Remote Access allows you to activate and deactivate your Call Forwarding – All Calls from any location. Calls can follow you quickly and efficiently.

Below are the access phone numbers that you will need to use to forward your calls remotely. Please use the appropriate phone number for your particular city.

Click here to  learn how to activate Call Forwarding Remote Access.
Click here to learn how to deactivate Call Forwarding Remote Access or to change the destination phone number.

Location Remote Access Number
Akron (330) 475-0150
Albany (518) 689-9155
Allentown (484) 223-0150
Altoona (814) 204-0150
Appleton (920) 968-9099
Batavia - 5E (585) 815-0150
Batavia - Meta (585) 815-0155
Battle Creek (269) 288-9999
Beloit (608) 299-9999
Binghamton (607) 348-0150
Bloomington (812) 961-9999
Bristol (574) 966-9999
Buffalo - 5E (716) 332-9150
Buffalo - Meta (716) 332-9155
Columbus (614) 586-0150
Cortland (607) 299-0150
Dayton (937) 424-0150
DePere (920) 964-9099
Dunlap (574) 830-9999
Dutton (616) 971-9999
Elkhart (574) 970-9999
Erie (814) 314-0150
Evansville (812) 962-9999
Fond Du Lac (920) 694-9999
Fort Wayne (260) 969-9999
Grand Rapids (616) 988-9999
Green Bay (920) 965-9099
Harrisburg (717) 724-0150
Hartford (860) 761-0150
Hastings (268) 818-9999
Huntertown (260) 818-9999
Indianapolis (317) 536-0150
Janesville (608) 531-9999
Kalamazoo (269) 978-9999
Kaukauna (920) 462-9099
Kenosha (262) 997-9999
Kingston (845) 559-0150
Madison (608) 268-9888
Manchester (603) 296-9150
Manitowoc (262) 694-9999
Marshall (268) 727-9999
Middlebury (574) 822-9999
Milwaukee (414) 431-9999
Neenah (920) 967-9099
New Haven (860) 761-0150
Oshkosh (920) 966-9099
Pittsburgh (412) 697-9150
Portland (207) 615-0150
Portsmouth (603) 296-9150
Providence (401) 223-9150
Racine (262) 995-9999
Roanoke (260) 960-9999
Rochester (585) 697-9150
Rockford (815) 986-9999
Scranton/Wilkes-Barre (570) 704-0150
Sheboygan (920) 694-9999
South Bend (574) 968-9999
Springfield (413) 439-9150
Stevens Pt. (715) 254-9998
Syracuse (315) 701-9150
Thiensville (262) 478-9999
Waukesha (262) 436-9999
Waupaca (715) 942-9099
Worcester (978) 829-9150
Youngstown (330) 259-0150

To activate Call Forwarding Remote Access

  • Dial the Access number.
  • Dial your ten-digit phone number that has the Remote Access feature.
  • You will receive a confirmation on the number entered.
  • If correct: Dial your personal identification code.
  • If incorrect: Dial 0 and dial the Choice One phone number again.
  • The audio prompt will ask you to dial the feature code for Call Forwarding. Dial *72.
  • Then, the audio prompt will ask you to confirm your feature code by pressing the number 1.
  • Next, you will be asked to enter the ten-digit destination phone number. Enter the phone number.
  • The audio prompt will repeat your destination phone number. Press 1 to confirm the correct number.
  • You will receive a confirmation tone to indicate that the calls have been forwarded.

To deactivate Call Forwarding Remote Access or to change the destination phone number

  • Repeat all steps from dialing the access number through your personal identification code, and simply dial *73.
  • Either change the phone number and complete the activation process, or hang up after you have pressed *73. Your phone will not be forwarded to any other location unless you activate Call Forwarding with a new phone number.

Note: Calls forwarded to a long distance or a cellular number will be billed at their respective rates through your provider for all call-forwarding products.



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